8kbk's Privacy Policy

8kbk is a trusted online gaming and Sports Betting platform in Bangladesh. We believe protecting the privacy of your personal information is one of our most important responsibilities. This Privacy Policy explains how 8kbk collects, uses, and safeguards your data.

By using the 8kbk platform, you are considered to have accepted the terms set out in this Privacy Policy. Please read it carefully before registering. If you have any questions, contact our support team.

This Privacy Policy has been prepared in accordance with international data protection laws and local regulations. 8kbk always places transparency and user rights at the forefront.

To keep your registration and gaming experience on 8kbk seamless, we collect certain necessary information. The categories of data we collect are outlined below:

We only collect information that is genuinely needed. Collecting unnecessary data goes against 8kbk's policy.

8kbk uses the information it collects for the purposes listed below. Each use has a legitimate basis, and your data will never be used for any other purpose without your consent.

• Account Management: To ensure secure registration, login, and account safety.
• Payment Processing: To process deposits and withdrawals securely and seamlessly.
• KYC Verification: To meet international legal obligations and verify identity.
• Customer Support: To resolve your issues and answer your questions.
• Fraud Prevention: To detect suspicious activity and keep the platform secure.
• Personalized Experience: To suggest games and offers tailored to your preferences.
• Legal Obligations: To comply with government directives and court orders.
• Responsible Gaming: To identify problem gaming behaviour and provide appropriate support.

8kbk never sells your personal information to third parties. In limited circumstances, certain data may be shared with specific third parties — always in your best interest.

• Payment Provider: With mobile banking and e-wallet partners to handle deposit and withdrawal transactions.
• KYC Partner: With licensed identity verification service providers for KYC purposes.
• Technology Services: With server hosting, cloud service, and cybersecurity partners.
• Legal Authorities: In cases involving court orders, government investigations, or international legal obligations.
• Audit Body: With licensing authorities to verify the fairness and transparency of the platform.

8kbk uses cookies on its website. Cookies are small data files stored in your browser that help improve your browsing experience.

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferred language, theme, and other settings.
• Analytics Cookies: Helps analyze site usage to improve our services.
• Performance Cookies: Used to monitor page loading speed and overall platform performance.

You can manage cookies at any time through your browser settings. Note that disabling essential cookies may cause certain 8kbk features to not function properly.

8kbk uses the latest technology and processes to protect your data. Our security measures meet the highest industry standards.

• 256-bit SSL Encryption: All data transfers are carried out through fully encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• 24/7 Monitoring: Our cybersecurity team monitors systems around the clock.
• Regular Audits: Regular security audits are conducted by independent third parties.
• Data Backup: Regular backups are maintained in an encrypted database.

How long 8kbk retains your data depends on the type of information and the purpose for which it was collected. We never keep data longer than necessary.

• Active account data: retained for as long as the account remains active.
• Financial transaction records: Retained for a minimum of 5 years as required by law.
• KYC documents: Retained for 5 to 7 years in accordance with regulatory authority guidelines.
• Gaming logs: retained for up to 3 years, then securely deleted.
• Closed account data: permanently deleted upon expiry of the applicable legal retention period.

After the designated retention period, your data is permanently deleted or anonymized in a way that can no longer be linked back to you.

Every registered member of 8kbk has fundamental rights regarding their own information. We fully respect these rights.

• Right to Access: You can request to know what information 8kbk holds about you at any time.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Data Portability: You have the right to download your data and transfer it to another platform.
• Right to Object: You may object to the processing of your data in certain circumstances.

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 days.

8kbk strictly prohibits anyone under 18 from using the platform. We do not collect data from minors, and our policy on this is firmly enforced.

• Age verification is mandatory at the point of registration.
• Age verification documents are checked as part of the KYC process.
• If a member is found to be under 18 years of age, their account will be suspended immediately.
• Any data found to have been collected from a minor will be deleted immediately.

8kbk reserves the right to update or modify this Privacy Policy, in part or in full, at any time. Members will be notified of any changes in a timely manner.

• You will be notified by email at least 14 days in advance of any significant changes.
• The effective date of the updated policy will be clearly stated at the top of the page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

Our support team can provide previous versions of the Privacy Policy upon request. We believe transparency and open communication are the foundation of good practice.

For any questions, complaints, or requests regarding our Privacy Policy, please reach out to our dedicated privacy team. We are always here to help.

We typically respond within 1 to 3 business days. For urgent matters, please reach out directly via live chat.